The Michael Lynch Centre for Enterprise
71 Princes Street, Ardrossan, Ayrshire
KA22 8DG Tel No: 01294 475636

Scottish Charity No 028100
slider slider

CHAP provides free, confidential, independent advice, information and advocacy support on housing and housing related issues to all residents across North Ayrshire.

Advice and Information on: Rent arrears, Council tax arrears, Homeless issues, Eviction, Neighbourhood disputes, Re-housing issues.

CHAP can help

About Us

Services >History >Staff >Job Vacancies

Who We Are

Community Housing Advocacy Project (CHAP) is the provider of a unique housing advocacy service in North Ayrshire and has been delivering services since 1997.

Chap provides the services to tenants, young people and groups within the community of North Ayrshire to address housing and homelessness issues and the prevention of such issues, through advice, information, advocacy, support, education and training.

The focus of CHAP's service is to provide free, independent housing advocacy services to those most in need within the local community.

To find out what we do, please see our Services section.

Volunteering Opportunities

C.H.A.P Volunteering OpportunitiesThere are a number of volunteering opportunities throughout CHAP including, answering calls, buddying Advocates, developing resources, I.T.....(more)


History >Staff >Job Vacancies >Back to top

Housing Advocacy

CHAP provides free, confidential, independent advice, information and advocacy support on housing and housing related issues, including homeless issues, housing options, rent arrears, council tax arrears, eviction, neighbourhood disputes and re-housing issues. The housing advocates are trained to provide Type III advice and information in 5 areas of housing law.

The service is available to all residents of North Ayrshire regardless of which town or area you live in.

Advocacy is enabling service users to enforce their rights with advisors assisting them to enforce these rights.

Homelessness Prevention Education

This service provides homelessness lessons to young people across North Ayrshire. The aim of the lessons are to prevent youth homelessness, raise awareness of the reality of homelessness and to destigmatise the issue. It is intended that the lessons will encourage young people to carefully consider their options before taking the decision to leave home and to enable them to identify who would be able to assist them with housing issues. The lessons will primarily be delivered to all fourth year pupils within North Ayrshire with an aim to including both fifth and sixth year pupils in the programme.

Rent Deposit Scheme

The Rent Deposit Scheme (DIGS) enables those who are experiencing housing needs or on a low income and are unable to raise a deposit on their own, to access the private sector.

DIGS provides the 'guarantee' of a rent deposit (which is normally in place for between 6 and 12 months) claimable by the landlord, at the end of the tenancy, or if any loss or damage is incurred.

Ayrshire Homelessness & Prevention (AHAP)

Launched officially in January 2010 this service aims to help homeowners anywhere in Ayrshire who face the threat of Mortgage Reposession. For more information and details of how to contact AHAP, please click here.

Welfare Rights / Complex Debt

For more information on our new services, which are available to all residents in North Ayrshire, please hover over the Advice & Info drop down tab at the top of the screen and select which option on the menu that you require more information on.


CHAP also has various training opportunities available.

An Introduction to Advocacy Awareness training is provided as standard to our staff / volunteers / students prior to joining the organisation. This training informs individuals about the necessary skills and qualities required to work within the organisation.

Housing Advocacy training is offered to volunteers / students who have been allocated roles within the Housing Advocacy department.

Challenging Behaviour and Defusing Confrontational Situations training is provided to staff / volunteers / students to highlight the main issues surrounding challenging behaviour and confrontational situations.

Ongoing individual training is provided to all staff / volunteers / students. All of CHAP's training packages can also be delivered externally to other organisations. To find out more about this, please contact us. To find out more about training please click here. To find out which staff are involved with each service please click here.


Services >Staff >Job Vacancies >Back to top

C.H.A.P History

From 1985 - 1997 The Redburn & Vineburgh Community Association (RVCA) held welfare rights surgeries. These surgeries were where members of the general public could go and receive advice and information on DWP benefits. In the course of these surgeries, the welfare rights officers became increasingly aware that a large percentage of people also had housing problems.

With this in mind, committee members from the RVCA approached the local housing provider with a view to setting up housing surgeries, they were informed that these surgeries were not feasible. This decision led to the establishement of CHAP in April 1997. By June 1997 approximately fifteen local people were recruited and trained as Volunteer Housing Advocates and Management Committee members. In the summer of 1998, CHAP took over the lease of 159 Old Caley Road in Irvine and secured funding for one service in 1999.

CHAP relocated to bigger premises at Marlin House, Heatherhouse Road, Irvine in May 2003 and in February 2012 relocated to it's current premises, the Michael Lynch Centre, 71 Princes Street, Ardrossan. As of July 2017, CHAP now offer 7 services, operates 1 project, has 16 members of staff and 2 placements.

To find out more about the various services, please see our Services section.

To be updated.


CHAP Education Department - The Michael Lynch Centre for Enterprise

There are currently no vacancies within CHAP.



CHAP 2012 | Scottish Charity no 028100

Website Contributions

+ - =