The Michael Lynch Centre for Enterprise
71 Princes Street, Ardrossan, Ayrshire
KA22 8DG Tel No: 01294 475636

Scottish Charity No 028100
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CHAP provides free, confidential, independent advice, information and advocacy support on housing and housing related issues to all residents across North Ayrshire.

Advice and Information on: Rent arrears, Council tax arrears, Homeless issues, Eviction, Neighbourhood disputes, Re-housing issues.

CHAP can help


We, at CHAP, are always striving to improve our services to our customers and clients.

If you have any comments, suggestions or improvements you think we can make to our web site or our services please feel free to fill out the form below and submit them to us. Alternatively, use the contact details below.

We may use your comments for evaluation purposes and your comments may be published on this page if you select the "Agree" option below. Please note all fields marked with an *asterisk are required.

Please leave your comments below.


When did you use our services?


  • Click here if you have used our services before.

If you have been a Service User and are interested in being involved in Service User consultation then please check boxes that apply below.

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The main aim of this strategy is to offer guidelines and principles of good practice in order to ensure that Service User involvement is an integral part of the services that the organisation provides.

Our strategy illustrates CHAP�s commitment to service user involvement.

How do you wish to be involved?

Display your comments on our website?

Contact Us

If you wish to contact us, for whatever reason, you can phone, email or write using the details below. CHAP also have a complaints procedure in place, if you wish to view this please click here. You can download the complaints form by clicking here.

If a service user isn’t satisfied with the assistance given and/or the outcome of a complaint, they can contact the Financial Ombudsman Service, Exchange Tower, London, E14 9GE, 0800 023 4567 or at

CHAP are committed to treating your details responsibly.  We want you to know that we take your privacy very seriously and take great care to keep your data safe and secure.  Please click on our Privacy Policy for more information. For further information on your Data Rights please click on our Data Subject Rights Procedure.

Alternatively, you could log on to either our youth website or facebook page to contact us, it's your choice.


Contact details

CHAP Education Department - The Michael Lynch Centre for Enterprise COMMUNITY HOUSING ADVOCACY PROJECT
The Michael Lynch Centre for Enterprise
71 Princes Street
KA22 8DG

General Enquiries: 01294 475636

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CHAP 2012 | Scottish Charity no 028100

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