We, at CHAP, are always striving to improve our services to our customers and clients.
If you have any comments, suggestions or improvements you think we can make to our web site or our services please feel free to fill out the form below and submit them to us. Alternatively, use the contact details below.
We may use your comments for evaluation purposes and your comments may be published on this page if you select the "Agree" option below. Please note all fields marked with an *asterisk are required.
Please leave your comments below.
If you wish to contact us, for whatever reason, you can phone, email or write using the details below. CHAP also have a complaints procedure in place, if you wish to view this please click here. You can download the complaints form by clicking here.
If a service user isn’t satisfied with the assistance given and/or the outcome of a complaint, they can contact the Financial Ombudsman Service, Exchange Tower, London, E14 9GE, 0800 023 4567 or at www.financial-ombudsman.org.uk