Chap is a charity that helps people in need.

Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!

Chap is a charity that helps people in need.

Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!

Chap is a charity that helps people in need.


Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!


We are here to help,
tell us what you need...


REFERRALS

To make an appointment with an adviser, or to refer someone, please select the relevant link below.

What our clients said

“Extremely happy with the service. I wouldn't be where I am just now without the staff at CHAP. I will return in future if needs be”

“The service was brilliant, cannot talk highly enough of the service and will be recommending CHAP to others. I am very grateful for my advisor’s help and will not hesitate to come back for help in the future for myself and my son”

“Everything was dealt with very well and I was always kept informed. CHAP is the best service for finance help as everything was dealt with fast everything was explained clearly”

“100% fantastic service, not one single complaint. I would like to thank my advisor for all her help and would highly recommend – the service she provided couldn't have been better”

“The service and staff were great & so helpful. I wouldn't have known about PIP if it wasn't for CHAP & will be back in the future for any renewal forms”

“The service is great. I was always made to feel at ease and that staff were willing to listen to any questions/issues. The staff were very helpful”

“Extremely happy with the service. I wouldn't be where I am just now without the staff at CHAP. I will return in future if needs be”

“The service was brilliant, cannot talk highly enough of the service and will be recommending CHAP to others. I am very grateful for my advisor’s help and will not hesitate to come back for help in the future for myself and my son”

“Everything was dealt with very well and I was always kept informed. CHAP is the best service for finance help as everything was dealt with fast everything was explained clearly”

“100% fantastic service, not one single complaint. I would like to thank my advisor for all her help and would highly recommend – the service she provided couldn't have been better”

“The service and staff were great & so helpful. I wouldn't have known about PIP if it wasn't for CHAP & will be back in the future for any renewal forms”

“The service is great. I was always made to feel at ease and that staff were willing to listen to any questions/issues. The staff were very helpful”


Latest News...

by John Edgar 10 February 2025
Since its introduction in 2021, the Scottish Child Payment has made a significant difference to families across Scotland by helping cover the costs of raising children. Over 325,000 children and young people, aged 0 to 15, have been in receipt of the payment as of September 2024. However, it’s estimated that many more families who would qualify for the support are not currently claiming it. Scottish Child Payment is a weekly payment of £26.70 paid every 4 weeks to eligible people and helps towards the costs of supporting children up to the age of 16. You can apply for the payment if you: Claim Universal Credit or other qualifying benefits Have a child or children aged up to 16yrs Social Security Scotland is determined to ensure all eligible families access this vital benefit and are particularly keen to raise awareness among families with older children, those living in rural areas, and parents from ethnic minority backgrounds. How to Apply To check eligibility and submit an application, visit www.mygov.scot/scottishchildpayment . You can also call Social Security Scotland free of charge on 0800 182 2222 for further information. If you're unsure of eligibility or need some assistance with the application, CHAP advisers are able to help. Call our office on Freephone 030 0002 0002 or use the live chat feature on our website to arrange an appointment in North or East Ayrshire. If you think your family might qualify, please don’t wait - take action today and make sure you're receiving the financial support you're entitled to. 
by John Edgar 27 January 2025
Now that credit card bills and loan repayment invoices are arriving after the festive season, millions of people are bracing for the financial realities of Christmas spending. Recent research from lender Creditspring reveals a worrying trend - with over 9 million individuals entering 2025 with significant debt due to the rising costs of the festivities. Young People Hit Hardest The research highlights that young people, particularly those aged 18-34, are the most affected: 25% of young adults had reported that their Christmas spending would push them into debt - significantly higher than the UK average of 17%. 39% of 18-34 year olds said they had relied on their savings to cover festive expenses, compared to the UK average of 32%. 29% said they needed to borrow money from friends or family - more than double the national average of 14%. The study also found that 27% of young people couldn’t afford to buy presents at Christmas, over twice the UK average of 13%, while 21% of all UK adults were worried they wouldn’t be able to afford festive gifts or activities. The harsh reality is that many are now left grappling with the burden of credit card and loan repayments - a situation that we often see reflected in the numbers of people engaging with CHAP services at this time of year. You’re Not Alone: CHAP Can Help For those facing financial challenges, it’s important to remember there’s support available. High levels of debt, if left unmanaged, can quickly spiral out of control, but help is just a phone call away. At CHAP, our dedicated Money Advice Team can assist you with managing debt and regaining control of your finances. Our services are free, independent, and confidential, ensuring that you get the support you need to plan for a more financially stable year ahead. If you live in North or East Ayrshire, please don’t struggle alone - get in touch today: Call us on Freephone 030 0002 0002 or use the live chat feature on our website . Together, we can help you take the first step towards a brighter financial future. Source: Financial News
by John Edgar 14 January 2025
2024 has been another record year for the team here at CHAP, in terms of the demand for our services - evidenced by the 2,059 individuals who have been referred to us. The results we have achieved for our clients this year have also reached a record high, totalling just over £3.29 million . Putting this money into the pockets of our clients not only helps to improve the persons’ financial situation, but the overall support we provide helps in so many other ways. The majority of our clients said that our services helped to reduce their stress ( 72% ), whilst various clients also said that our services had a positive impact on their confidence, health, education, employment, improving their social circle and activities, and with their general overall quality of life.
Share by: