Estimating that around half a million people (430,000 - 560,000) were in this position at the start of the pandemic, the report divides them into two groups -
While the report notes that estimating survey respondents’ eligibility for universal credit is complex, it highlights that despite using a range of strategies to make ends meet - relying on savings or friends and family, borrowing from banks, and using emergency help such as food banks - people reported that it was often not enough -
CHAP recognises that the benefits system, in particular the Universal Credit system, can be complex and confusing for many people. During these difficult times many people are struggling financially and the benefits system exists to help, to prevent individuals from falling into debt to make ends meet. Even those who are working may be eligible if they work part time, or if their work hours are uncertain and they have some weeks or months where they don’t earn the same amount.
If you or someone you know is struggling financially, whether it is with maintaining rent payments, keeping food in the house, or falling behind in debt payments then CHAP can help. CHAP can carry out a benefit check to establish which benefits you are eligible to apply for and can help with the applications so you can be sure that your application is submitted correctly.
You can contact CHAP through our live chat service, which is available from 10am to 6pm Mondays and Wednesdays and 10am to 3pm on Fridays at www.chap.org.uk or you can contact us via phone on 030 0002 0002.