We know it can be intimidating to pick up the phone and make contact with organisations. The thought of asking for help and talking about your personal circumstances can be daunting - we completely understand!
To help with this, we have created an online referral form which can be accessed directly on our website. This allows you to provide all your information, tell us your circumstances, and let us know what issues you’re dealing with without having to make that initial phone call.
Once this is submitted, a member of our friendly team will be in touch via the preferred contact method stated on your form. We will get an appointment arranged for you at a suitable date and time; at this stage we will also try to offer any relevant advice on steps you may be able to take in the meantime.
You can complete a referral form for yourself at "Access our Services"
External organisations and agencies can also refer to CHAP through our website at "Refer to CHAP" - please make sure you have the persons permission to do so.
Remember, all our services are completely free, confidential, and impartial! We can help with a wide range of issues relating to benefits, housing, and debt, and anyone from North Ayrshire can access our services, no matter your circumstances.
The sooner you get in touch, the better; but it’s never too late to contact us for help - we will always do whatever we can to assist you.